Careers

Extra-Mural Administrative Support Coordinator

Competition # EM26077, Full Time Permanent, Saint John

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COMPETITION NUMBER

EM26077

CLASSIFICATION NAME

Extra-Mural Administrative Support Coordinator

POSITION TITLE

Extra-Mural Administrative Support Coordinator

CLASSIFICATION CODE

1064

BARGAINING UNIT

CUPE 1252

UNIT LOCATION

Saint John

STATUS

Full Time Permanent

FULL TIME EQUIVALENT

1.0

HOURS OF WORK

0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements.

ANTICIPATED START DATE

As soon as possible

ANTICIPATED END DATE

Not applicable

SALARY RANGE

As per collective agreement

LANGUAGE REQUIREMENT

Written and spoken competence in English and French is required.

CLOSING DATE

March 25,2026

Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.

The New Brunswick Extra-Mural Program (EMP), often known as the “hospital without walls,” has operated under the simple philosophy of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.

As part of EMP, your role is vital in our province's overall health. Join an integrated, multi-disciplinary team of health care professionals, dedicated to providing New Brunswickers with outstanding, highly coordinated primary health care.

JOB SUMMARY

The Extra-Mural Administrative Support Coordinator is responsible for providing leadership, coordination, and advanced administrative support to the Extra-Mural Program (EMP) Unit. Reporting to the EMP Manager, the position also requires providing functional supervision and day‑to‑day directions to administrative support employees. The position oversees the work of administrative support staff, ensures continuity of operations, supports scheduling and payroll maintenance, participates in staffing and performance processes, and maintains key administrative, registration, and fleet functions. This position contributes to efficient service delivery, compliance with standards, and consistent organizational communication.

KEY RESPONSIBILITIES

Supervisory & Coordination Duties

  • Plans, organizes, schedules, and coordinates the daily work of administrative support staff.
  • Provides direction, guidance, and support; serves as a resource on administrative processes, procedures, and systems.
  • Assists the manager with monitoring and controlling budget elements (supplies, overtime, operational expenses).
  • Enters payroll information, maintains staff time records in Telestaff, and arranges replacement coverage for absences.
  • Participates in onboarding and training of administrative employees.
  • Participate in performance management, including interviews and feedback.
  • Disseminates updates including policy changes and SOPs.
  • Updates and maintains distribution lists.

Registration/Admission Duties

  • Performs reception duties including phones, greeting visitors, and redirecting inquiries.
  • Processes referral requests; enters physicians’ orders.

Fleet Maintenance Duties

  • Coordinates repairs, cleaning, and inspections of EMP vehicles.
  • Maintains documentation and assignment of vehicles.

Administrative Support Duties

  • Prepares documents such as reports, letters, and forms.
  • Performs general office duties such as photocopying, faxing, filing, and handling mail.
  • Maintains inventories of supplies and equipment.
  • Compiles statistics and produces reports.
  • Verifies codes and submits invoices.
  • Maintains petty cash account.
  • Schedules meetings; records, types and distributes minutes.
  • Coordinates travel and processes expenses.

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:

  • High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses.
  • Two years of previous work experience with demonstrated supervisory ability
  • Demonstrated proficiency in all the following areas: Microsoft, Typing, Medical Terminology, Data Entry
  • Knowledge of medical terminology and patient registration processes.
  • Experience with scheduling software, Telestaff considered an asset.
  • Strong organizational, communication, and interpersonal skills.
  • Able to work all shifts as assigned, maintaining a good attendance record;
  • Ability to maintain confidentiality.
  • Submit a valid and clean criminal record check.

All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.

Note: For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please click the 'Apply Now' button to submit your resume.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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